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Natalie L. Petouhoff

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Re-inventing your contact center: a manager's guide to successful multi-channel CRM

by Lana M. Ruffins, Lisa M. Schwartz, and Natalie L. Petouhoff First published in 2006
3 editions, 1 ebook
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Recruiting and retaining call center employees: eleven case studies from the real world of training

by Natalie L. Petouhoff First published in 2001
2 editions, 1 ebook
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Ultimate Success Blueprint: Five Surprisingly Simple Steps to Instantly Achieve Long-Lasting Success in Every Area of Your Life

by Richard M. Krawczyk and Natalie L. Petouhoff First published in 2015
1 edition

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Like My Stuff: How to Get 750 Million Members to Buy Your Products on Facebook

by Natalie L. Petouhoff First published in 2011
1 edition

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Using Employee Development Process: Appraisals

by Natalie L. Petouhoff First published in 2010
1 edition

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Be the Best Agent Ever!: Call Centers, Contact Centers and Multimedia Centers

by Natalie L. Petouhoff, Lisa Schwartz, and Lana M. Ruffins First published in 2006
1 edition

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Integrating People with Process and Technology "Gaining Employee Acceptance of Technology Initiatives"

by Jon Anton, Natalie L. Petouhoff, and Lisa M. Schwartz First published in 2002
1 edition

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OLID: OL2651880A

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