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Andrew Hiles

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Definitive Handbook of Business Continuity Management

by Andrew Hiles and Barnes, Peter - undifferentiated First published in 1999 — 13 editions

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Complete Guide to IT Service Level Agreements: Matching Service Quality to Business Needs (1999/2000 EDITION)

by Andrew Hiles First published in 1991 — 4 editions
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Service Level Agreements: Winning a Competitive Edge for Support and Supply

by Andrew Hiles First published in 1993 — 4 editions

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Reputation Management: Building and Protecting Your Company's Profile in a Digital World

by Andrew Hiles First published in 2011 — 3 editions

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Creating and Maintaining Resilient Supply Chains

by Andrew Hiles and Kristen Noakes-Fry First published in 2016 — 2 editions

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Business Continuity Management: Global Best Practices

by Andrew Hiles and Kristen Noakes-Fry First published in 2014 — 2 editions

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The Definitive Handbook of Business Continuity Management

by Andrew Hiles First published in 2008 — 2 editions

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Business Continuity: Best Practices--World-Class Business Continuity Management, Second Edition

by Andrew Hiles First published in 2000 — 2 editions

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E-Business Service Level Agreements: Strategies for Service Providers, e-Commerce and Outsourcing

by Andrew Hiles First published in 2002 — 2 editions

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Service Level Agreements by Andrew Hiles, Hon FBCI, EloSCM: A Rothstein Publishing Collection

by Andrew Hiles First published in 2016 — 1 edition

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Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers

by Andrew Hiles First published in 2016 — 1 edition

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BCM Framework CD-ROM for Business Continuity Management (Business Continuity Management Series)

by Andrew Hiles First published in 2000 — 1 edition

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The definitive handbook of business continuity management

by Andrew Hiles First published in 2007 — 1 edition

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Reputation Management Middle East Ed

by Andrew Hiles First published in 2011 — 1 edition

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The definitive handbook of business continuity management

by Andrew Hiles First published in 2010 — 1 edition

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Enterprise Risk Assessment and Business Impact Analysis: Best Practices

by Andrew Hiles First published in 2002 — 1 edition

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Business Continuity Management Framework

by Andrew Hiles First published in 2005 — 1 edition

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Help Desk Framework CD-ROM: How to Win and Keep Your Customers

by Andrew Hiles First published in 2000 — 1 edition

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ID Numbers

OLID: OL714769A

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